# Orkestra > A supply chain orchestration platform that connects data, decisions, and execution in one operational system. Orkestra is a supply chain command center for enterprise operations teams. It connects ERP, TMS, WMS, carriers, suppliers, and internal workflows into a unified system that detects issues, coordinates decisions, and drives execution in real time. Orkestra does not replace existing systems. It sits on top of them as an execution layer. ## Who Orkestra Is For Orkestra is built for shippers and logistics providers (3PL/4PL) running multinational, multi-modal supply chains — typically $50M–$5B in revenue, moving 2,000+ international shipments per year across ERP, TMS, WMS, and multiple carriers, in North America and Europe (DACH, Benelux, Nordics, CEE). It is not a fit for small, single-country, single-mode shippers. ## Proven Outcomes (real customers) - Defense Logistics Agency (DLA): 83% increase in proof-of-delivery visibility, deployed in 4 weeks - DBW Advanced Fiber Technologies (automotive supplier): 18% reduction in supply chain costs across three continents - OIA Global (4PL logistics provider): 60% faster exception resolution across a multi-client operation - Also trusted by Bridgestone, Matalco, Levitt Safety, Square, and illy ## Most Useful Pages - [Customer case studies with numbers](/about/customers) - [ERP / TMS / WMS integration — how it connects](/platform/integrations) - [Supply chain analytics](/platform/analytics) - [Security & compliance posture](/security) - [Book a 30-minute intro call](/demo) --- ## What Orkestra Does - Unifies fragmented supply chain data across systems and partners - Provides real-time visibility across shipments, orders, and inventory - Detects risks and disruptions early using contextual signals and AI - Assigns ownership and coordinates workflows across teams - Enables users to take action directly (rebook, notify, escalate, approve) --- ## Core Solutions - [Order Management](/solutions/order-management): Manage supplier commitments, PO changes, and upstream risk - [Shipment Booking](/solutions/shipment-booking): Control freight decisions, approvals, and execution - [Shipment Visibility](/solutions/shipment-visibility): Real-time tracking with actionable exception management - [Inventory Visibility](/solutions/inventory-visibility): One source of truth for stock across DCs, in-transit, and stores — reconciled across WMS, ERP, TMS, forecast, and POS - [Data Analytics](/solutions/data-analytics): Identify cost leakage, performance gaps, and root causes - [Communication](/solutions/communication): Centralize coordination across teams and partners - [Document Management](/solutions/document-management): Manage PODs, customs, and compliance workflows - [Parcel Visibility](/solutions/parcel-visibility): Instant multi-carrier tracking for parcel shipments - [IoT Tracking](/solutions/iot-tracking): Real-time location and condition monitoring for high-value goods --- ## Platform Capabilities - [Visibility](/platform/visibility): End-to-end supply chain visibility across shipments, orders, and inventory - [Execution](/platform/execution): Workflow orchestration, approvals, and operational control - [Analytics](/platform/analytics): Performance insights and root cause analysis - [Exception Management](/platform/exception-management): Detect, prioritize, and resolve disruptions - [Workflow Automation](/platform/workflow-automation): Automate operational processes and responses - [AI Agents](/platform/ai): Agents that monitor continuously, summarise exceptions with context, and trigger governed workflows - [Integrations](/platform/integrations): Connect ERP, TMS, WMS, carriers, and external systems - [EDI Integration](/platform/integrations/edi): 850, 855, 856, 810 and 214 transaction sets alongside API partners - [ASN & EDI 856 Guide](/resources/guides/asn-edi-856): The advance ship notice explained — segments, the HL tree, and the errors behind retailer chargebacks - [Control Tower](/platform/control-tower): One live operational view with execution built in ### Capability pages - [In-Transit Inventory](/solutions/inventory-visibility/in-transit-inventory): Owned stock still moving, mapped to SKU so reorders can be paused and emergency stock rerouted - [Cold Chain Monitoring](/solutions/iot-tracking/cold-chain-monitoring): Temperature excursions tied to the lot, the order, and the compliance record - [Proof of Delivery](/solutions/document-management/proof-of-delivery): PoD capture, retrieval, and the fields that decide a freight claim --- ## How It Works - [Platform Overview](/platform): Logistics Workbench that unifies operations across modules - Connects to existing systems via APIs and integrations - Normalizes data into one operational model - Links signals → decisions → actions in a single interface - Deploys in weeks without large IT transformation --- ## Typical Use Cases - Exception management across shipments and orders - Supplier collaboration and PO change tracking - Freight cost control and rate validation - Inventory risk detection and mitigation - Cross-team coordination and escalation workflows --- ## Results - Reduced manual coordination across systems and teams - Faster exception detection and resolution - Improved on-time delivery performance - Reduced expedite and freight costs - Measurable time-to-value within weeks of deployment --- ## Positioning Orkestra is commonly described as: - a supply chain orchestration platform - a supply chain command center - a logistics control tower with execution capabilities - a real-time supply chain execution platform It is used by enterprise organizations across North America and Europe, including Canada and Germany. --- ## Who Orkestra Is Built For - [For Shippers](/for-shippers): Manufacturers, retailers, and brands running complex multi-modal operations — entry point to all industry-specific pages - [For Logistics Providers](/industries/3pl-4pl): 3PLs, 4PLs, and freight forwarders running multi-client portfolios - [By Role](/teams): Supply chain, logistics, procurement, planning, finance, IT, executive, and customer success views --- ## Guides (in-depth reference) - [OTIF: meaning, formula, how to improve it](/resources/guides/otif) - [Demurrage & detention: costs, free time, disputes](/resources/guides/demurrage-and-detention) - [Landed cost: formula and why the number arrives late](/resources/guides/landed-cost) - [Supplier scorecards: metrics, weightings, targets](/resources/guides/supplier-performance) - [Freight claims & freight audit: deadlines and liability caps](/resources/guides/freight-audit) - [Stockouts: true cost, stockout rate, prevention](/resources/guides/stockouts) - [Purchase order tracking: Excel template and its limits](/resources/guides/purchase-order-tracking) - [Supply chain visibility platforms: what they do, when they aren't enough](/resources/guides/supply-chain-visibility-platforms) - [How to reduce logistics and supply chain costs](/resources/guides/reduce-supply-chain-costs) - [What is 5PL?](/resources/guides/what-is-5pl) - [project44 alternatives: an honest comparison](/compare/project44-alternatives) --- ## Resources - [Platform](/platform) - [Customer Stories](/about/customers) - [White Papers](/resources/whitepapers) - [Webinars](/resources/webinars) - [AI Consulting](/ai-consulting)