A control tower that fixes things, not just watches them.
Orkestra pulls your ERP, TMS, WMS, carriers and suppliers into one live board — then turns every exception into an owned, tracked action. Built for shippers and logistics providers moving 2,000+ international shipments a year.
One screen. Every problem, ranked, owned and moving.
A supply chain control tower is a live operational layer over the systems you already run. The old ones stopped at a wall of dashboards. This one shows the exception and the owner resolving it in the same place.
See it, rank it, resolve it — from one place.
Orders, shipments and inventory from every system, reconciled into one live picture — not twelve browser tabs.
At-risk items sorted by revenue exposure, penalty risk and SLA — so the team works the costly problem first.
Every exception becomes a case with a named owner, a clock and a tracked outcome. Fixed here, not over email.
The twelve numbers a control tower must show live.
If a vendor demo can't show these moving in real time, you're being sold a dashboard. Use it as your evaluation checklist.
OTIF (On-Time In-Full)
The customer-promise number retailers penalize you on. If the board can't show it live, it's a report, not a control tower.
Exception time-to-resolution
How long between 'something is wrong' and 'someone fixed it.' The single best measure of whether the tower changes outcomes.
Open exceptions with an owner
An alert without a named owner is noise. Track ownership coverage, not alert volume.
In-transit ETA confidence
Not just the ETA — how reliable it is per lane and carrier, so planners know when to trust it.
At-risk shipments and orders
Ranked by business impact — line-down risk, penalty exposure, shelf life — not by lateness alone.
Expedite and detention spend
The cost of firefighting. Falling expedite spend is the clearest financial proof the tower works.
Supplier PO confirmation rate
Upstream discipline: how many purchase orders are confirmed, changed, or silently slipping.
Carrier performance by lane
On-time performance, tender acceptance and data quality per carrier — the input for allocation decisions.
Inventory at risk
Where inbound delays will breach safety stock — connecting transport reality to inventory decisions.
Proof-of-delivery coverage
Percentage of shipments with clean, on-time PoD. DLA raised this 83% in four weeks.
Data freshness per source
How old each system's signal is. A tower on stale data confidently reports yesterday.
Time saved per planner
Hours per week not spent in portals and email. Adoption's honest scoreboard.
Not a concept. A board teams run every day.
83% increase in proof-of-delivery visibility
Deployed in 4 weeks across dozens of carriers
Defense Logistics Agency
18% supply chain cost reduction
Factories in Europe and Mexico, customers in North America
DBW · Automotive
60% faster exception resolution
Multi-client 4PL operation on one platform
OIA Global
The honest comparison — and the one case build wins.
| Build internally | Deploy Orkestra | |
|---|---|---|
| Time to first value | 12–24 months (data platform, integrations, dashboards, workflows) | Weeks — pre-built connectors and a proven data model |
| Integration burden | Custom connectors for every ERP, TMS, WMS and carrier — maintained forever | 200+ pre-built connectors, maintained by the vendor |
| Data normalization | Your team writes and owns the mapping for every format | Normalization layer is the product — one operational record |
| Execution workflows | Usually descoped — most internal builds end at dashboards | Exception ownership, escalation and action are built in |
| Total cost of ownership | Engineering team + infrastructure + opportunity cost, indefinitely | Subscription; your team spends its time operating, not building |
| When build wins | You have a large data engineering org and truly unique workflows | Every other case at $50M–$5B scale |
On top of your systems, not instead of them.
200+ pre-built connectors for ERP, TMS, WMS and carriers pull your operational signals into one normalized record — no custom development, no migration, and your core systems stay exactly as they are. Full details on the integrations page, and the numbers it produces on the analytics page.
Built for operations moving 2,000+ international, multi-modal shipments a year. If your freight fits in one system and one country, you don't need a control tower yet.
