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    Retail

    Shelves don't stock themselves. And spreadsheets don't prevent stockouts.

    Coordinate suppliers, DCs, and carriers across every channel. Catch inbound delays before they become empty shelves.

    Get ROI Estimate Book a demo
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    The reality

    What makes retail supply chains complex

    01Omnichannel fulfillment across stores, e-commerce, and wholesale with different SLAs
    02Supplier compliance failures that cascade into stockouts and markdowns
    03Seasonal demand swings that overwhelm static routing and allocation plans
    04Retailer chargebacks and penalties for OTIF failures
    05No unified view across inbound freight, DC operations, and last-mile delivery
    Where operations fragment

    The chain is only as strong as its weakest handoff.

    Every red seam is a point where the signal lives in one system and the response has to happen in another.

    1
    Supplier
    !
    2
    Inbound freight
    !
    3
    Distribution center
    !
    4
    Store / customer
    Supplier ASN delays not detected until DC dock
    Inbound freight delays invisible to DC planning
    No OTIF measurement across suppliers
    Channel-level fill rates not tracked in real time
    Chargeback root causes unknown
    Seasonal surge capacity planned in spreadsheets
    How Orkestra solves this

    A coordination layer on top of the systems you already run.

    No rip-and-replace. Orkestra reads from your stack and owns the response that runs across it.

    Orkestra · orchestration layer
    Omnichannel Visibility
    Unified view across e-commerce, wholesale, and retail store fulfillment — every order, every carrier, every channel.
    Inbound Exception Detection
    Detect supplier delays, missed ASNs, and freight disruptions before they impact DC operations or store shelves.
    Supplier Performance Scorecards
    Automated OTIF measurement and supplier compliance tracking with drill-down by vendor, category, and lane.
    Automated Workflow Response
    When exceptions hit, automated playbooks notify the right team, escalate to the right vendor, and log every action.
    ERP
    SAP · Oracle · D365
    TMS
    carriers · freight
    WMS
    DC · receiving
    Portals & EDI
    suppliers · ASN
    your systems of record — unchanged
    Impact across your organization

    One layer, every team it changes.

    Supply Chain

    • End-to-end inbound visibility
    • Automated supplier compliance tracking
    • Exception-driven DC coordination
    Solutions for your industry

    Where to start.

    01VisibilityReal-time tracking across all channels02Order ManagementSupplier PO tracking and compliance03Data AnalyticsOTIF and supplier performance insights04CommunicationStructured vendor coordination
    Before Orkestra, we had zero visibility into our fulfillment pipeline. Now we catch delivery exceptions across all channels before customers even notice.
    InstoreInstore
    Real-world use cases

    What teams put on it first.

    01

    Prevent shelf-level stockouts

    Detect inbound delays 3-5 days earlier so DC and store teams can adjust allocation before shelves go empty.

    02

    Enforce supplier OTIF

    Automated scorecards track every supplier's delivery performance — data for negotiations and compliance enforcement.

    03

    Reduce retailer chargebacks

    Root-cause analysis on every chargeback event tied to freight, supplier, or DC delay data.

    BUILT FOR RETAIL

    Retail supply chains don't forgive late inbounds.

    Orkestra keeps your inbound freight, supplier commitments, and DC operations aligned — so shelves stay full and markdowns stay down.

    • A focused 20-minute conversation — no decks, no demo theatre.
    • We map where your retail operations actually lose time and money.
    • An honest read on whether Orkestra fits your stack — including when it doesn't.