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    Retail

    Shelves don't stock themselves. And spreadsheets don't prevent stockouts.

    Coordinate suppliers, DCs, and carriers across every channel. Catch inbound delays before they become empty shelves.

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    What makes retail supply chains complex

    Omnichannel fulfillment across stores, e-commerce, and wholesale with different SLAs
    Supplier compliance failures that cascade into stockouts and markdowns
    Seasonal demand swings that overwhelm static routing and allocation plans
    Retailer chargebacks and penalties for OTIF failures
    No unified view across inbound freight, DC operations, and last-mile delivery

    Where operations fragment

    The chain is only as strong as its weakest handoff.

    Supplier
    Inbound freight
    Distribution center
    Store / customer
    Supplier ASN delays not detected until DC dock
    Inbound freight delays invisible to DC planning
    No OTIF measurement across suppliers
    Channel-level fill rates not tracked in real time
    Chargeback root causes unknown
    Seasonal surge capacity planned in spreadsheets

    How Orkestra solves this

    Omnichannel Visibility

    Unified view across e-commerce, wholesale, and retail store fulfillment — every order, every carrier, every channel.

    Inbound Exception Detection

    Detect supplier delays, missed ASNs, and freight disruptions before they impact DC operations or store shelves.

    Supplier Performance Scorecards

    Automated OTIF measurement and supplier compliance tracking with drill-down by vendor, category, and lane.

    Automated Workflow Response

    When exceptions hit, automated playbooks notify the right team, escalate to the right vendor, and log every action.

    Impact across your organization

    Supply Chain

    • End-to-end inbound visibility
    • Automated supplier compliance tracking
    • Exception-driven DC coordination

    Merchandising

    • Real-time fill rate visibility by category
    • Early warning on stockout risks
    • Data for vendor negotiations

    Finance

    • Chargeback root cause analysis
    • Freight cost optimization by lane
    • Markdown reduction from fewer stockouts
    "Before Orkestra, we had zero visibility into our fulfillment pipeline. Now we catch delivery exceptions across all channels before customers even notice."
    Instore

    Instore

    Real-world use cases

    Prevent shelf-level stockouts

    Detect inbound delays 3-5 days earlier so DC and store teams can adjust allocation before shelves go empty.

    Enforce supplier OTIF

    Automated scorecards track every supplier's delivery performance — data for negotiations and compliance enforcement.

    Reduce retailer chargebacks

    Root-cause analysis on every chargeback event tied to freight, supplier, or DC delay data.

    Trusted by leading supply chain teams
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    BUILT FOR RETAIL

    Retail supply chains don't forgive late inbounds.

    Orkestra keeps your inbound freight, supplier commitments, and DC operations aligned — so shelves stay full and markdowns stay down.