Orkestra's agents run on the same live record as your purchase orders and shipments. They catch the exception, write the summary, recommend the move and trigger the workflow you defined. Every action is scoped, reversible and logged.
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Detect the exception, explain what it threatens, act on the playbook you wrote. Your team keeps the decisions that need a person, and stops doing the watching.
Detect
The Exception Monitoring Agent watches every order and shipment against the thresholds you set, and flags the moment something stops moving.
Explain
The AI Exception Summary writes what happened, what it threatens and what the options cost, in the few sentences needed to decide.
Act
The Workflow Trigger Agent fires the playbook you wrote: assign the owner, chase the carrier, notify the customer. Every step is reversible.
A late container only matters if it feeds a PO that feeds a line or a customer date. Most AI pilots stall because those facts live in four systems. Orkestra's agents read one reconciled record, so their recommendations reflect what is actually at stake.
On top of the core loop, decision agents reason over your history, costs and live network and recommend a specific move, with the reasoning shown.
Disruption Impact agent
Maps weather, port congestion and strikes onto your exposed orders and shipments.
Recovery & Reroute agent
Prices expedite and reroute options against line-down and penalty exposure.
Promise Date agent
Recommends a delivery date you can keep, and when to re-promise.
Carrier Recommendation agent
Ranks carrier and mode per lane from on-time history, acceptance and cost.
Replenishment & Rebalancing agent
Weighs reorders and DC transfers against carrying cost and stockout risk.
Root Cause agent
Traces a miss to the lane, carrier or supplier at fault, and proposes the fix.
Start in recommend-only mode. Widen what each agent may do as your team trusts it.
You decide which actions each agent may take, and for whom. Re-booking drayage is not the same as re-promising a customer.
Nothing an agent does is a one-way door. Bookings cancel inside their window; customer messages stay drafts until a person sends them.
Every recommendation, approval and action is logged with its inputs. Why was this expedited? The answer is a record.
30 minutes. Tell us the exception your team spends the most time chasing. We show the agents detecting it, explaining it and running the playbook on a live record, with every guardrail visible.