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    You're chasing suppliers and carriers to get one late part in.

    The operating model that turns the scramble into one managed case — owner, decision, approval, status, and root cause in one place.

    • A shared definition of when an inbound is truly critical — so the team stops escalating cheap delays.
    • The case model that pulls the chase out of email, calls, and side threads into one record.
    • The last-ten test: a two-minute look at your last ten expedites and the seams where they kept breaking.
    Manage critical shipments as cases
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    Read by supply chain & logistics teams at automotive and manufacturing suppliers

    MatalcoDLAOIA GlobalIllyKingsdownLevitt SafetySquareInstoreDBWMatalcoDLAOIA GlobalIllyKingsdownLevitt SafetySquareInstoreDBW
    If this is your Tuesday, the paper is for you

    You're not solving the problem — you're assembling it from six channels.

    01

    Six tools, one part

    The status is in the portal, the approval is in someone's inbox, the ETA is in a call you took an hour ago. You're the integration layer holding it together.

    02

    Handoffs break at the seams

    The supplier assumes the carrier is booked. The carrier assumes the freight is ready. The site assumes the ETA still holds. Each gap is yours to catch.

    03

    Nothing gets recorded

    The part lands, the thread goes quiet, the spreadsheet is forgotten — so when the same supplier slips again, you start the chase from zero.

    What we hear

    “I'm chasing our suppliers and carriers by email and phone to get a late part in.”

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    What you get out of it

    Nine minutes in, you'll have a model you can use on the next late part — not just a point of view.

    01

    A shared definition of “critical”

    Decide urgency by business need, not shipment status — so your team stops overreacting on cheap delays and underreacting on the ones that stop a line.

    02

    The case model, ready to apply

    Owner, impact, options, decision, approval, cost, root cause, closure — the operating object you can run on your next expedite this week.

    03

    A way to govern premium freight

    Treat expediting as a governed decision, not a reflex — and separate necessary protection from avoidable leakage with evidence, not memory.

    04

    The last-ten test

    A two-minute self-assessment on your last ten critical shipments that shows, fast, whether you're running on control or heroics — and where to start.

    Case study · DBW

    The model in this whitepaper cut DBW's supply-chain costs by 18%.

    “Orkestra improved our logistics from the ‘Stone-Age’ — full visibility from our factories in Europe and Mexico all the way to our final customers in North America.”

    — DBW · Supply Chain Leadership
    >$1M
    USD taken out across air freight, warehousing, and trucking.
    Achieve similar results

    The operating model DBW used is laid out in the whitepaper — the case definition, the response object, and the last-ten test you can run on your own lanes this week.

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    Figures published by DBW following its Orkestra engagement. Specific to DBW; not a projection for other companies.

    Ready for more than a read?

    See the workflow on one of your own lanes.

    Bring the supplier group or lane that burns the most of your week to a short working session, and we'll map where the handoffs keep breaking today.