Retail & CPG

Major Grocery Supplier

First-ever carton-level traceability for a major North American grocery supply chain.

15%

Cost savings on freight & trucking

1000s

Manual labor hours eliminated annually

Carton

Level traceability — a first for the org

The Challenge

A major grocery supplier ran their entire operation on spreadsheets, with no visibility below the shipment level. Recalls, exceptions, and customer questions all required manual investigation across siloed systems.

The Solution

Orkestra delivered carton-level traceability from origin factory to final customer. A single source of truth replaced the spreadsheet sprawl, with automated workflows handling exceptions and notifications.

The Results

The supplier achieved 15% cost savings on ocean freight and domestic trucking, eliminated thousands of manual hours per year, and unlocked a level of traceability that was simply impossible before.

Key outcomes

15% cost savings in ocean freight and domestic trucking

Eliminated thousands of hours of manual labor annually

First-ever carton-level traceability from factory to customer

Single source of truth replacing spreadsheet-driven operations

"For the first time ever, the company had carton-level traceability across their entire supply chain. The savings are real, but the operational confidence is what changed everything."

Major Grocery Supplier