Most enterprise shippers don't have a system problem. They have a between-systems problem.
The ERP holds the order and the financials. The TMS holds the booking, the rate, and the milestones. The WMS holds the inventory, the labor, and the dock schedule. Each one is doing its job. None of them, together, can answer the question every supply chain leader actually has at 8:00 a.m.: which of today's shipments are at risk, and what do we do about it?
Orkestra is built to answer that question. The Supply Chain Orchestration Platform unifies ERP, TMS, and WMS data into a single operational model and gives enterprise and global shippers real-time visibility, decisioning, and execution across the systems they already run — without replacing any of them.
The problem with the current stack
ERP, TMS, and WMS systems were each designed for a different job, by different vendors, on different release cycles, with different data models. That's why a 10-year-old enterprise will typically run multiple TMS instances by region, a WMS per major node, and an ERP that connects to all of it through some combination of batch jobs, EDI, file drops, and spreadsheets maintained by people who left two years ago.
The result is familiar:
- One shipment has three IDs. Operators reconcile manually.
- Status data lags. A "delivered" event in the carrier portal can take hours to land in the ERP.
- Exceptions are detected late. Industry data shows roughly 62% of supply chain exceptions are caught only after a customer has been impacted.
- Every integration is a project. Adding a new carrier, a new region, or a new WMS instance triggers another six-month build.
Replacing the underlying systems is not a real option for most enterprises. The orchestration layer is.
What Orkestra is
Orkestra sits above your ERP, TMS, and WMS — not next to them, not under them — and orchestrates operations across them. Think of it as the command center your supply chain has been missing: one screen, one data model, one workflow surface, connected to everything you already own.
Three pillars hold the platform up:
Visibility. See every order, every shipment, every exception, in real time, across 200+ carriers and your full system stack. ETA enrichment, milestone tracking, and parcel + freight + ocean visibility all live in one view.
Execution. Coordinate the response, not just the alert. Bookings, exception resolution with AI prioritization by revenue at stake, workflow automation that takes actions across ERP / TMS / carrier APIs, and notification chains with named owners.
Intelligence. AI agents that monitor the operational stream autonomously, summarize what changed, recommend the next action, and — for well-defined cases — execute it. Analytics dashboards that surface the cost drivers your TMS reports never could.
Built for ERP, TMS, and WMS integration — without rip-and-replace
The platform's integration surface is the part that makes the rest possible.
- 200+ pre-built connectors across carriers (UPS, FedEx, DHL, USPS, OnTrac, Maersk, and more) and enterprise systems (SAP, Oracle, JD Edwards, NetSuite, Microsoft Dynamics, Manhattan, Blue Yonder, and others).
- Real-time bi-directional sync. An update in the TMS is reflected in Orkestra in seconds, and an action taken in Orkestra writes back to the system of record.
- Data normalization as a first-class feature. Every connector maps into a canonical model of orders, shipments, inventory, and exceptions, so the rest of the stack doesn't have to reason about source-system quirks.
- Days to connectivity. A new connector is configuration, not a custom development project.
The architecture matters because it determines the deployment risk. With Orkestra, your IT team is not signing up for a multi-quarter program with a freeze on every other initiative. Most enterprise rollouts are in production in under 90 days.
What changes for the operator
The product surface is built around what enterprise supply chain teams actually do every day:
- Order Management — purchase order through proof-of-delivery, across suppliers, carriers, and warehouses.
- Shipment Booking — control cost, speed, and approvals from a single workflow.
- Visibility — real-time and actionable, with the ability to act from the same screen.
- Exception Management — auto-detection, prioritization by revenue and customer tier, resolution workflows that don't live in email.
- Workflow Automation — a rule engine that takes cross-system actions, with audit logging on every step.
- AI Agents — exception monitoring, AI exception summaries, and workflow trigger agents that act inside policy.
- Analytics — performance dashboards, trend analysis, cost intelligence. The reports your CFO has been asking for, with the data normalized for the first time.
The result is one operational layer instead of seven. Planners stop reconciling. Exceptions stop hiding. Decisions stop waiting on data refreshes.
What customers actually see
The numbers below are from named Orkestra customers, not modeled projections:
- Defense Logistics Agency — 83% increase in Proof-of-Delivery visibility across thousands of shipments per week, deployed in four weeks. Consolidated visibility across carriers into one reliable platform.
- Global tire & rubber manufacturer — $11.6K weekly savings on 22 shipments through data normalization, production planning, and customizable alerts. Data accuracy improved sharply, with decisions made on a single source of truth.
- DBW Advanced Fiber — 18% supply chain cost reduction with full EU→NA visibility. Moved from spreadsheets to a real-time platform.
- Levitt Safety — 1.75M masks and shields delivered on time during COVID, coordinating 3PLs across China and Canada with real-time carrier and flight tracking.
- OIA Global — 60% reduction in exception resolution time in a single quarter.
These are different industries, different stack mixes, and different geographies. The platform underneath is the same.
Where to start
If you're evaluating a supply chain orchestration platform for an enterprise stack, the right next step depends on how far along you are.
If you want to see the platform on your own data, the fastest path is to book a demo — bring a CSV or Excel export and we'll show a normalized, live operational dashboard built from your own data.
If you're scoping a full ERP / TMS / WMS integration for an enterprise rollout, book a demo and we'll walk through your current stack, the systems we'd connect first, and the 90-day deployment plan.
If you'd like to ground the business case before the conversation, the ROI estimate takes about five minutes and uses your own shipment volume.
See the Platform · Book a demo
Further reading
- Running a supply chain project alongside your S/4HANA migration
- Why WMS, TMS, and ERP data silos break visibility in 2026
- Why connecting ERP, TMS, and WMS beats replacing them
- The 18-month replatform that didn't have to happen
And if you'd rather see the architecture in product form: the orchestration architecture — without rip-and-replace.
